Why can’t I find my reservations in the Rail Planner app?

Unfortunately our reservations system is not linked to the Rail Planner app, which is why your booked reservations can not be shown with your ticket in the app.

You can check and download your confirmed reservations in your Eurail account, in the reservations overview. Paper ticket reservations will be sent to you by physical mail.

How do I show my reservation tickets on the train?

We recommend you to always print your reservation e-tickets to avoid any inconveniences. Paper ticket reservations need to be brought with you on your Interrail trip, so you can show them on the train. 

It’s possible that railway carriers allow your reservation e-ticket to be scanned from a mobile device, however, we cannot guarantee this will be the case in all countries. Please check your reservation confirmation e-mail or the terms and conditions of the ticket for specific instructions or conditions of use.